Off Kicks Inc ("we" and "us") is the operator of https://www.offkicksinc.com By purchasing an item through this website you will be agreeing to the provisions mentioned below. This is drafted to ensure that both parties are aware of and agree to the terms and conditions to mutually protect and set expectations on our service.
- All orders placed from Off Kicks Inc are shipped from Mumbai, Maharashtra.
- Shipping is available PAN India for all products.
- In most cases, your order will be dispatched within 6-7 working days unless specified otherwise. All orders will be dispatched between Monday to Friday. We apologize for any delay caused due to Covid-19 restrictions and thank you for your patience.
- Your order will shipped to you between 1-4 weeks.
- Orders are subject to stock availability. We try our best to maintain accurate accounts of the stock on the website, however, in case a discrepancy occurs and the purchased item is not available, we will reach out to you, cancel the order and refund the money immediately.
- Please provide a valid and complete address in addition to your contact information (phone number and email address) while placing the order. Off Kicks Inc is not responsible and cannot be held liable for any parcels that are lost due to an error in the aforementioned address details.
- If you need to change/edit your shipping details, please reach out to us at contactus@offkicksinc.com The details cannot be modified after the product has been shipped.
- On placing your order, you will receive a confirmation mail.
- As soon as the order is dispatched, you will receive an email with a tracking number by which you can track your order based on the updates made by the shipping provider.
- In case the product is incorrect or damaged on arrival, we request you to email us at contactus@offkicksinc.com or reach out to us on Instagram within 3 working days.