Rest assured, all our products are guaranteed authentic.
The sizing options mentioned are in "inches "
- A custom handmade rug production takes 20-25 days to make and 3-4 days to get it delivered at your doorstep.
- Any design can be turned into a custom rug
- The products are made out of 100% New Zealand wool
- These rugs easily last for 4-5 years with regular usage
- Care instructions: You don’t need to wash them. • Just vacuum it once or twice a week. Regularly in the first 2 weeks as its freshly made.
• Dust it regularly just to make sure the wool that sheds is taken care of or use a lint roller to clean the dust settled over it.
• If needed send it for dry cleaning once in 6 months or a year, only if necessary.
Return policy:
- All the products are custom made by order, the production of each rug starts once the payment is made by the customer.
- Owing to this, none of the products can be returned once purchased by the customers.
- If there are damages to the product while shipment and the customers receive a defective product, they are requested to make an unpacking video of the product and send it to us.
- Our team thoroughly checks each product before shipping them out to ensure that the buying experience is not spoiled.
